FAQs

Frequently Asked Questions:

Q: How long does it take to receive my order?

A: Pillows and blankets are made to order. Typically, your order will be processed within 3 business days and then shipped out. Shipping is an additional 3-5 business days. *To be safe, please allow 7-10 business days total. Sometimes select products may arrive separately.

Q: This is a gift, will the price be visible?

A: All orders are sent with a gift receipt, so pricing will not be included.

Q: What is your return policy? 

A: All products are made to order and at this time I do not accept returns. All items are checked for quality before shipping, but if for some reason you receive a damaged product, please email KatieHermanArt@gmail.com for a replacement. 

Q: Will I receive a tracking number?

A: Yes, once order has been shipped you will receive a tracking number